Terms & Conditions
Welcome to Lovaco. By accessing or using our website (lovacolove.in), you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.
1. Agreement to Terms
By accessing this website or making a purchase, you agree to comply with these Terms & Conditions and any applicable laws and regulations.
2. Product Information
We make every effort to ensure that all product details—including descriptions, images, and pricing—are accurate and up to date. However, errors may occur, and Lovaco does not warrant that all information is error-free or complete.
3. Orders & Payments
All orders are subject to acceptance and product availability. Payments must be completed at the time of order via one of our secure payment methods: UPI, Card, Internet Banking.
Lovaco reserves the right to refuse or cancel any order for any reason, including product unavailability or suspected fraudulent activity.
4. Shipping & Delivery
We currently deliver to Delhi, Gurgaon, Noida, and Faridabad only.
Orders are typically processed within 1–3 business days.
Products are shipped in insulated bags to maintain their temperature during delivery.
Once the order is delivered, temperature maintenance becomes the responsibility of the customer.
Delivery times may vary depending on location and unforeseen factors.
5. Return & Refund Policy
Order Cancellation: Orders cannot be canceled once placed. No refunds will be provided in such cases.
Non-Delivery by Lovaco: If Lovaco is unable to deliver an order due to stock unavailability or other internal issues, the entire order amount will be refunded.
For more information, please refer to our [Refund & Cancellation Policy].
6. User Responsibilities
By using our website, you agree to:
Provide truthful and accurate information during registration and checkout.
Use the website only for lawful purposes.
Refrain from attempting to damage, disrupt, or gain unauthorized access to our systems or data.
7. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Limitation of Liability
Lovaco is not liable for any direct, indirect, incidental, or consequential damages resulting from:
The use or inability to use our website
Delayed or failed deliveries
Errors or inaccuracies in product listings
Unauthorized access to personal data
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page. Please review this page periodically for the latest updates.